I didn't get my sign-in or verification code

Codes usually arrive within a minute. If yours hasn’t:

1. Check the obvious places

• Look in spam, junk, and any Promotions or Updates tabs.
• Make sure the email address you typed is right — a typo sends the code somewhere else.

2. Ask for a new one

Choose Resend code. Each new code replaces the previous one, so use the most recent email.

3. Codes expire

A code is valid for 10 minutes. If it has expired, or you see “Too many attempts. Wait a moment, then request a new code.”, just request a new one.

4. If you’ve asked for many codes

After several requests in a short time, new codes are paused for a few minutes. Wait a little, then try again.

Still nothing?

Use Continue with Google if the address is a Google account. Otherwise, contact us and we’ll help.