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Tell us what’s going on and a person on the Knecty team will reply in your support inbox. Many questions already have an answer in the Help centre.

These may answer it

  • Start your $1.00 trial

    The trial is $1.00 for 7 days (card or UPI required) and includes $1.50 of premium credit. After that it becomes a Monthly plan unless you cancel or pick another plan.

  • How the credit wallet works

    Your wallet is in real dollars: $10 of premium credit each week (up to $40 a billing month) plus any top-ups. You pay the provider's actual cost plus a 25% platform fee.

  • When your weekly credit resets

    Each paid week brings $10 of premium credit. Your week is personal (it starts when your credit is released), unused credit expires, and a billing month releases at most $40.

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