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Tell us what’s going on and a person on the Knecty team will reply in your support inbox. Many questions already have an answer in the Help centre.

These may answer it

  • What is Knecty?

    One subscription, many AI models, with radical transparency about which model answered and what it cost.

  • The "Served by" guarantee

    Every reply shows the exact model that produced it. The model you see is the model that answered — routing and fallbacks are always disclosed in-thread.

  • Models available in your region

    Most models are available everywhere. For compliance, users in the EU and UK are never routed to DeepSeek.

Tell us what happened and what you expected.